Her key points were:
- Funders should provide multi-year (3 year minimum) general operating support grants in large amounts because small grants do not help but often hinder nonprofit work.
- Funders should take the time to learn about the nonprofits they are supporting and require outcomes data on these grants.
- Nonprofits should make an effort to keep really good records to measure their successes. Typical measures of success might include: social change, public attitude or behavioral change.
- Funders shouldn't just fund programs, but fund nonprofit infrastructure too.
- Nonprofits should look for earned revenue income streams because they can't always rely on the same funders year after year especially in these challenging economic times.