It is good to verify that prospective vendors have many nonprofit clients and that those clients are happy with their work.
Never make a decision about purchasing something for the organization over the phone - always request something in writing. If the vendor can't give you something in writing then don't purchase it.
Carefully review all invoices received from vendors and verify that the information is correct.If a vendor overcharges you, dispute the charges and don't give up until they are resolved. Being persistent and following up with the vendor on a consistent basis works.
Friday, August 1, 2008
Article: Working with Vendor's and Consultants
Here's the link to article I wrote for the Philanthropy Journal Online about working with vendors and consultants. Here's a couple of tips that are included in the article: